Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine appointments

To request a routine appointment in the next 7 days:

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

This role has been introduced into Marden Medical Practice to assist GP’S with the volume of patient demand currently experienced. Working as an Advanced Nurse Practitioner (ANP) involves assessing’s patients with an acute presentation.

These nurses are capable of taking an appropriate presenting history, considering a patients past medical history, coming to a differential diagnosis, agreeing a plan of treatment with the patient, and prescribing if appropriate.

These nurses are experienced in holistic patient care and are responsible and experienced clinicians.

Cancelling or changing an appointment

Please be considerate to others and notify the practice if you are unable to keep your scheduled appointment. Patients who repeatedly fail to attend their appointments may be contacted and advised that they have to register with another practice.

To cancel your appointment:



If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

If you are too ill to attend surgery or are housebound, please telephone 01743 241313 and a home visit will be discussed with you.

You may be visited by either a paramedic or a GP. The name, address and symptoms of the patient are essential to effectively plan visits.

Extended Access

We are part of a Primary Care Network of GP Practices in Shrewsbury and surrounds, working together to offer patients “extended access” to pre-bookable appointments in the evenings and at the weekends. This is to ensure that patients can have access to GPs, nurses and other qualified healthcare professionals for routine care at a time which may be more convenient for them.

Locally, the pre-bookable appointments will be available as follows:

  • Weekday evenings (Monday to Friday) appointments between 6.30pm and 8pm
  • Saturday appointments between 8.30am and 5pm
  • Sunday appointments between 8.30am and 12.30am

Arranging a pre-bookable evening or weekend appointment is easy – just contact reception during normal opening hours and speak to a member of the practice team who will be able to help.

Appointments are offered at different surgeries across Shrewsbury and with a range of healthcare professionals so may not necessarily be with your registered GP, or at this surgery.

There is a wide range of appointments available – routine face to face or telephone calls with a GP; routine nurse and healthcare assistant appointments; follow-up wound care, smear tests, NHS health checks, joint injection service, mental health nurse practitioner. We are extending the variety of services offered all the time.